PROBLEM: On Windows Vista/Windows 7, you are trying to install SplashID Desktop for Palm OS and get an error that HotSync is not installed, although Palm Desktop and HotSync are installed. Solution: This will happen if you have Palm Desktop 4.1.4/4....

Can I HotSync my Palm OS device via the USB cable on Windows 7/Vista 64-bit? * On Windows 7/Vista 64-bit, even if you have Palm Desktop installed, you will be unable to HotSync your Palm device via USB cable, because Palm has never provided a 64-bit...