We have done a preliminary check of our applications on the iPhone 5
simulator and it looks like everything works fine on our applications,
including SplashID, SplashMoney and SplashShopper.
Like other legacy applications, our user interfaces curren...
Some Questions and Answers about SplashID Safe for Windows 8
1. WHERE CAN I GET SPLASHID SAFE FOR WINDOWS 8 (METRO APP)?
You can download the app in the Windows Store [1].
2. HOW MUCH DOES IT COST?
As it is presently more or less of a publi...
Be sure to check out all our tips of the week [1] for some great
information.
Links:
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[1] http://forum.splashdata.com/forumdisplay.php?106-Tip-of-the-Week
If you have SplashID version 6.1 on your phone, you also need
SplashID version 6.1 on desktop.
This is a free upgrade. If you are prompted to pay, please submit a
support ticket and we can make sure you get the free upgrade.
Please first backup yo...
If you get the error from Mac OS 10.8 telling you that the app cannot
be run because the developer is not identified, or that it is damaged,
you can get around this.
1. Go to System Preferences > Security.
2. Click the lock in the bottom left to...
This is likely the result of an improper setting.
Go to Settings > Developer Options > Uncheck (Turn Off) "Don't keep
activities"
Regarding the error message: "Could not download transactions from
account Checking: The account you have entered is incorrect. Please
verify that the entire account number has been entered, including any
leading zeros. Please contact 1.800.933.6262 fo...
Unfortunately, the SplashID plugin for Safari is not compatible with
the Safari version (6.0) in Mac OS X 10.8 (Mountain Lion) at this
time.
We are developing a new version of the plugin that will be
compatible, and it will be available in a future ...
Subscriptions are available on a monthly basis or yearly:
* Monthly: $1.99 per month
* Yearly: $19.99 per year
It is free to try for 30 days, after or during which you can
subscribe from within any of the apps or by logging into SplashID Safe
o...
Checking the version number of SplashID Android app
Please open the SplashID app on your Android device, then invoke the
menu (by tapping the Android device Menu button). Tap More... if
necessary, then tap About SplashID, and the About screen with t...
We have very strict anti-spam software running on our user forums
which occasionally prevents real users from registering. If this has
happened to you, please submit a support ticket [1] and let us know
your forum username so we can approve you for pos...
Norton's overzealous "Download Intelligence" has flagged some of our
installers as potential dangers. We're not sure why, especially when
we have digitally signed our installers to positively identify the
installer as secure.
In any case, we have contac...
When I try to run SplashMoney on Windows XP, I get the error "Not a
valid Win32 Application."
To resolve this, please uninstall version 4.9.1 from your computer.
Then download and install version 4.9 of SplashMoney Desktop:
* For iPhone http:...
Contacts Access - this is not really access to the contacts so much as
access to the phone application so that we can dial a number that is
specified in a SplashID record as a phone number. Not sure why the
alert calls that Contacts access. It's really Ph...
This may be due to an incompatible version of the SIMBL plugin that
was installed by an earlier version to support the SplashID plugin for
Safari.
Download and run this uninstaller script to remove it:
http://splashdata.com/Downloads/SIMBL-Uninst...
If you need to reinstall your OS (or move to a new computer) and
reinstall SplashID Safe, you may have used up your activations of
SplashID Safe.
The purchase of SplashID Safe allows activation on up to 2 PCs and 2
Macs.
Please submit a support t...
We had a discussion internally about this, and we have decided not to
update the Palm OS app's online banking functionality as this product
has long since ended active development. We will continue to offer
tech support on the Palm OS applications, but th...
When entering online banking account info in SplashMoney for USAA,
this particular bank actually requires your member # in place of your
web login username and your PIN instead of the password.
username = member #
password = PIN
Not sure what ...
